Privacy Policy
At The Christmas Edit, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use and protect your information when you visit our website, place an order or contact us.
1. Who We Are
The Christmas Edit is responsible for the collection and use of your personal information described in this Privacy Policy.
If you have any questions about how we use your information, please contact us at:
The Christmas Edit
Email: sales@thechristmasedit.co.uk
2. Information We Collect
When you use our website or place an order with us, we may collect information including:
• Your name
• Billing and delivery address
• Email address
• Telephone number
• Order and purchase details
• Personalisation details supplied for bespoke products
• Payment and transaction information
• Information you provide when contacting us
• Information about how you use our website
We only collect information that is reasonably necessary to provide our products and services.
3. How We Use Your Information
We may use your personal information to:
• Process and fulfil your orders
• Arrange delivery of your purchases
• Contact you regarding your order
• Contact you regarding pre-orders or bespoke products
• Process payments and refunds
• Respond to enquiries and customer service requests
• Manage our website and improve our products and services
• Prevent fraud and protect the security of our website
• Comply with our legal and regulatory obligations
Where you have given us permission to do so, we may also use your email address to send you marketing communications about new products, launches, offers and other updates from The Christmas Edit.
You can unsubscribe from marketing communications at any time.
4. Payment Information
Payments made through our website are processed securely by our payment providers.
We do not normally have access to or store your full payment card details.
Your payment information is handled in accordance with the privacy policies and security procedures of the relevant payment provider.
5. Bespoke & Personalised Orders
If you purchase a bespoke or personalised product, we may need to collect and use additional information supplied by you, such as names, initials or other personalisation details.
This information will only be used for the purpose of fulfilling your order and providing the personalised product.
Please do not provide personal information about another individual unless you have permission to do so.
6. Sharing Your Information
We do not sell or rent your personal information to third parties.
We may share relevant information with trusted third-party service providers where this is necessary to operate our business and fulfil your order.
This may include:
• Payment providers
• Delivery and courier providers
• Website and e-commerce service providers
• IT and technical service providers
• Professional advisers where necessary
• Authorities or organisations where we are legally required to provide information
We only share information that is reasonably necessary for the relevant purpose.
7. How We Protect Your Information
We take reasonable steps to protect your personal information from unauthorised access, loss, misuse, alteration or disclosure.
However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.
8. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.
Some information relating to orders and transactions may need to be retained for longer periods where required by law, accounting requirements or for the establishment, exercise or defence of legal claims.
9. Cookies
Our website may use cookies and similar technologies to ensure the website functions correctly, remember your preferences, understand how visitors use our website and, where applicable, support marketing and advertising.
You can manage or disable cookies through your browser settings and, where applicable, through the cookie settings available on our website.
Please note that disabling certain cookies may affect how the website functions.
10. Your Privacy Rights
Under UK data protection law, you may have rights including:
• The right to ask for a copy of the personal information we hold about you
• The right to ask us to correct inaccurate or incomplete information
• The right to ask us to delete your personal information in certain circumstances
• The right to restrict how we use your information in certain circumstances
• The right to object to certain uses of your information
• The right to withdraw consent where we rely on consent to process your information
• The right to request that your information is transferred to another organisation in certain circumstances
If you wish to exercise any of these rights, please contact us using the details below.
Email: Sales@thechristmasedit.co.uk
11. Marketing Communications
If you have subscribed to receive marketing communications from us, you can unsubscribe at any time.
Every marketing email will provide an option to unsubscribe.
Please note that even if you unsubscribe from marketing communications, we may still need to contact you regarding an existing order, pre-order, payment, delivery or other service-related matter.
12. Children’s Privacy
Our website is intended for use by adults purchasing products for themselves or others.
We do not knowingly collect personal information from children for marketing purposes.
13. Third-Party Websites
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices or content of third-party websites. We recommend checking their privacy policies before providing them with your personal information.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, services or legal requirements.
Any updated version will be published on this page with a revised “Last updated” date.
15. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact:
The Christmas Edit
Sales@thechristmasedit.co.uk